Basic Conversations
On the Phone
Practice answering, starting, and ending phone calls naturally and professionally.
Dialogue Sample
A:
Hello?
B:
Hi, is this Sarah? It's Mark, from the office.
A:
Oh hi Mark! Yes, speaking. Hope I'm not catching you at a bad time?
B:
Not at all! I was just calling to check if you received the email I sent this morning.
A:
Yes, I did! I was just about to reply. Give me until this afternoon.
B:
No rush at all, thanks! I'll let you go then. Talk soon.
A:
Take care, bye!
Natural Phrases to Know
Answering a call
Hello?
Yes, speaking!
[Name] here.
You've reached [name].
Good morning / afternoon, [name] speaking.
Starting a call
Hi, is this [name]?
I'm calling about...
Hope I'm not catching you at a bad time.
Do you have a quick minute?
Just a quick call to check on...
When you can't hear clearly
Sorry, I didn't quite catch that.
Could you speak up a bit?
The line's a bit unclear.
I think we got cut off — you were saying?
Could you repeat that, please?
Ending a call
I'll let you go.
Talk soon!
I'll call you back later.
Thanks for calling!
Take care, bye!
Your Turn — Fill in the Blanks
You are Speaker B. Read A's lines and type what you would say.
A:
Hello?
B:
A:
Oh hi! Yes, now's a good time. What's up?
B:
A:
Got it! I'll take care of that today. Anything else?
B:
A:
Sounds good. Take care!
B: