Communication & Presence

Meaning

To explain something clearly and in an organised way — to present an idea or plan so that others can easily understand it.

Example

"She laid out her proposal with excellent visuals and a clear step-by-step structure."

Conversation questions

• How do you lay out your ideas when presenting to a group?
• What tools or techniques help you lay out complex information clearly?

Meaning

To appear or be perceived in a certain way by others — how you seem or the impression you give, intentionally or not.

Example

"He came across as confident and well-prepared during the board presentation."

Conversation questions

• How do you want to come across to others at work or in meetings?
• Have you ever come across differently than you intended? What happened?

Meaning

To express your opinion or concern clearly — to make your voice heard, especially when it feels difficult or risky.

Example

"Please speak up if you disagree — all perspectives are valuable here."

Conversation questions

• Is it easy for you to speak up in meetings? What makes it harder or easier?
• Have you ever wished you had spoken up in a meeting but didn't? What stopped you?

Meaning

To reject or refuse a request, offer, or idea — to say no to something formally or professionally.

Example

"The board turned down our funding request, asking us to revise the financial projections."

Conversation questions

• When was the last time you turned down an offer or request at work?
• How do you turn something down professionally without damaging the relationship?

Meaning

To stay informed about something that is changing or progressing — to maintain the same pace as others or as a developing situation.

Example

"It's hard to keep up with industry trends when you're managing a full project load."

Conversation questions

• How do you keep up with new developments in your field?
• What areas of your work or life feel hardest to keep up with right now?