At the Pharmacy

Practice picking up prescriptions, asking for medicine recommendations, and describing symptoms.

Dialogue Sample

A: Hi there, how can I help you today?

B: Hi! I have a prescription to pick up. It's under the name Rivera.

A: Let me check... Yes, I have it here. It's ready to go. Have you taken this medication before?

B: No, it's my first time. Could you explain how to take it?

A: Of course. Take one tablet twice a day with food. Avoid alcohol while on this medication.

B: Got it. And are there any side effects I should know about?

A: Some people feel a little drowsy at first. If anything feels off, come back and see us.

B: Thank you so much for explaining that!

Natural Phrases to Know

Picking up a prescription

I have a prescription to collect. It should be under the name... My doctor sent it through this morning. Is it ready yet? How long will it take to prepare?

Asking for over-the-counter advice

I'm looking for something for a headache / cold / sore throat. What would you recommend? Is there anything stronger? Do I need a prescription for this? Is this safe to take with other medication?

Describing symptoms

I've had a headache for a couple of days. I've been feeling nauseous. My throat is quite sore. I have a mild fever. It's been going on for about [time].

Asking about the medication

How often should I take this? Should I take it with food? Are there any side effects? Can I take this with [other medicine]? How long should I take it for?

Your Turn — Fill in the Blanks

You are Speaker B (the customer). Read A's lines and type what you would say.

A: Hello! How can I help you today?

A: Sure! Can you tell me a bit more about what's going on?

A: I'd recommend this one — it's effective and available without a prescription.

A: Take two tablets every six hours. If it doesn't improve in three days, see your doctor.