Basic Conversations
At a Store
Practice asking for help, trying things on, paying, and handling returns at a shop.
Dialogue Sample
A:
Hi there! Can I help you find anything?
B:
Yes, please! Do you have this jacket in a medium?
A:
Let me check for you... Yes, we do! Here you go.
B:
Thank you! Is there somewhere I can try it on?
A:
Of course — the fitting rooms are just around the corner on your left.
B:
Perfect. I'll take it! Do you accept card payments?
A:
Yes, we do. The register is at the front. I'll meet you there!
B:
Great, thank you so much for your help!
Natural Phrases to Know
Asking for help in the store
Do you have this in a different size?
Do you have this in another colour?
I'm looking for...
Could you help me find...?
Where would I find...?
Just browsing, thanks!
At the fitting room
Could I try this on?
Where are the fitting rooms?
It fits perfectly, I'll take it!
It's a bit too big / too small.
Do you have a size up / down?
At the checkout
I'll take this one.
Do you accept card / cash?
Could I get a receipt, please?
Do you have a bag?
Is this on sale?
For returns or exchanges
I'd like to return / exchange this.
I have the receipt here.
It doesn't fit quite right.
It was a gift — I don't have the receipt.
Could I get store credit instead?
Your Turn — Fill in the Blanks
You are Speaker B (the customer). Read A's lines and type what you would say.
A:
Hi! Welcome in. Is there anything I can help you with today?
B:
A:
Sure! We have those over in aisle three. Would you like me to show you?
B:
A:
Of course! The fitting rooms are right this way.
B:
A:
Great choice! Will that be cash or card today?
B: